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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It includes elaborate info about all the operations that you can perform on the given page. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge library of how-to video clips explaining how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, we have a great team of customer support engineers available 24-7 and eager to help you with any query. Each trouble ticket you submit will be replied to in less than 60 minutes (the average trouble ticket response time being about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com