An Intuitive Help Center Section
The Help Center integrated into your Online Control Panel features a collection of help articles and regularly asked questions. Aimed toward solving any common problem that you could possibly chance upon, they are contributed by our support team of accomplished technicians.
Instructional Video Clips
If you want to watch how a task is fulfilled or how an issue is dealt with, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They address many different topics and will help you swiftly learn how to work with our Online Control Panel.
A One–Hour Ticket Response Guarantee
With all our semi–dedicated servers, we offer a 24/7 help desk support service with a sixty–minute response time guarantee. Our team of experienced technicians will be at your disposal to reply to all the questions that you may have. During non–peak hours, a response will be given in even less than 20 minutes.