Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Solution Guarantee

  • Our client help Dept is available day and night to reply to every one of your support tickets. Each ticket you send out to us shall be resolved within no more than 60 mins. If your case demands aid from an administrator, we’ll address the ticket to the person on shift and will inform you that the issue is under control.

  • Top quality support service
  • Top–class Customer Help Service

  • Our tech assistance staff is going to be on duty for you 24x7x365 to to attend to all support demand tickets that you submit. We offer technical support for all packages that are pre–installed on your server. These include our custom developed Online Control Panel, the chosen Operating System and also the server admin panel (depending on the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that is available 100% free along with your virtual server, you can easily find an instructional Help zone, consisting of all that you should be informed about when working with your web pages and programs. We have included a wide selection of how to content articles and video tutorials that display the standard web site supervision tasks in an easy to read fashion.