Installation and Troubleshooting
Discover what the Installation & Troubleshooting characteristic provided together with the Virtual Private Servers and the dedicated servers will involve.
When you obtain your own web server, you'll have more independence in regards to what you'll be able to install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, so you're not able to install server-side software. While this is not an issue for the majority of script-driven apps, there are several which have certain requirements and need particular software to be present on the server either for some additional features or for them to work at all. If you have experience, you will not have any problems to run the hosting server, but if you do not, you may simply not have the competencies to manage everything and use the script apps which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and help you with any problems that you may face.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any of the Linux dedicated service we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your server is ready, you could get the upgrade during the server signup process, or if you need something to be done later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your server, so if you experience any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts shall assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.