When you obtain your own web server, you'll have more independence in regards to what you'll be able to install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, so you're not able to install server-side software. While this is not an issue for the majority of script-driven apps, there are several which have certain requirements and need particular software to be present on the server either for some additional features or for them to work at all. If you have experience, you will not have any problems to run the hosting server, but if you do not, you may simply not have the competencies to manage everything and use the script apps which you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and help you with any problems that you may face.

Installation and Troubleshooting in VPS Servers

The upgrade comes with an hour of custom work on your server, so in the event that you get any of our VPS servers solutions, you'll be able to take full advantage of this service and have our admins carry out different tasks that you can't perform yourself or you just have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is challenging or they can troubleshoot any app that does not perform properly for some reason. You may add the upgrade to your package as often as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides half an hour of custom work on your hosting server as well, but just in case you need more than that, you may always add the Installation & Troubleshooting upgrade with a few mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the Linux dedicated service we offer at any time that you need it. In the event that you need some custom work from our admins immediately after your server is ready, you could get the upgrade during the server signup process, or if you need something to be done later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your server, so if you experience any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts shall assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.