Service Uptime Guarantee in Cloud Hosting
Our cloud hosting packages come with a 99.9% service uptime guarantee. We can easily achieve that by using a groundbreaking cloud hosting platform where each service (files, emails, databases, and so on.) has its own cluster of machines. We do not run everything on just a single web server as most providers do, so we have virtually eradicated the downtime of any service and even in peak times we can balance the load between machines for the very best possible performance of your sites. If one web server fails, the other ones within the cluster will take over in order to provide continuous functioning of the Internet sites. To prevent infrastructural difficulties, our hosting server facilities use highly effective diesel backup generators as well as several independent Internet providers as to ensure that visitors will be able to reach your internet sites no matter what. We also have a group of knowledgeable admins overseeing the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can just forget about any difficulties you may have experienced with other companies. Different to the majority of hosting providers, we do not run everything on a single hosting server. As an alternative, each and every part of the hosting service, including the file storage, e-mail messages, databases, Control Panel, statistics, and so on., has its own clusters of servers. If one web server fails, the others shall take over, so your sites will not be affected. Additionally we employ a groundbreaking load-balancing platform which ensures the optimal performance of both our web servers and the internet sites accommodated on them. Numerous different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a group of skilled admins, that's available 24/7, watches the system in case of software problems. Using our Linux semi-dedicated servers, your internet websites are going to be operational no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages have a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel powered backup generators. We also work with new hardware for the physical hosting servers in which the VPS accounts are created to steer clear of any possibility of hardware malfunction and each and every part has been tested substantially. The integrity of your data is ensured through enterprise-level hard disk drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your Internet sites will be functioning basically without any disturbances. Our competent admins will resolve immediately any software issue that could show up, so even if there's an issue with another VPS server account on the physical web server, your VPS shall not be affected. The server uptime is listed on our internet site and not concealed in our Terms of Service given that we can keep our promise and provide an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions come with a 99.9% server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test every single server extensively before we hand it over to the client and we work with new hardware components in order to avoid any chance of hardware problems. Any unforeseen software difficulties will be resolved promptly by our system admins as they monitor all of the hosting servers 24/7. To avoid infrastructural troubles, our data center facility in downtown Chicago takes advantage of powerful diesel backup generators, while the connectivity to the servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your are flooded, we can respond instantly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper operation of your Internet sites.
